6 & 7
Open Source Community Manager | Indeed
Prior to joining Indeed, Alison led the global social media efforts at Cloudera, Informatica, and SunPower. During her tenure at Cloudera, Alison led Cloudera Cares, Cloudera's philanthropic arm. Alison holds a B.A. in Communication from the University of California, Davis.
Do you find yourself wondering if your open source community is growing? Do you have questions about what metrics and visualizations will produce the biggest impact in your organization? If so, this session is for you.
Like many open source communities, there are different community infrastructures at Indeed and at Comcast. In this presentation, Alison Yu, Indeed, and Shilla Saebi, Comcast, will go over the state of the communities they manage, and introduce metrics that can help provide a multi-faceted view of your open source program and community.
It can be hard to get the full picture of what’s happening in the community. The more data we have, the better equipped we are to update our community strategy. Tracking metrics are a great way to point out strengths, weaknesses, and eliminate any obstacles that may come up.
Now the mighty question: What metrics should we be tracking?
Tracking only upstream contributions can be an easy metric to focus on, but doesn’t necessarily provide the complete picture. You may be asking yourself, how do I get a sense of the community’s activity and growth? No two communities are the same – if they were, that wouldn’t be as fun either. Join Alison and Shilla as they discuss what metrics you should be measuring, how to define success, gain support from leadership, and how to demonstrate effectiveness in your organization.